A receipt is required for all returns and exchanges.
Unopened new products may be exchanged or return within 30 days of receipt.
All used games have a 7 day grace period during which they may be exchanged for store credit.
Everything in the store comes with a 30 day identical exchange warranty. Furthermore, games come with a 90 day limited warranty against scratches.
If you buy a new game from Game Vault you have 7 days to trade it in for the current used selling price less 10 percent.